Privacy Statement

At Bellebouquet Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, and protect your information when you visit our website and make purchases.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details and other payment-related information.
  • Order Information: Products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and shipping updates.
  • Customer Service: To respond to your inquiries, provide support, and improve your experience.
  • Marketing: To send you promotional emails, newsletters, and special offers, only if you have opted in to receive them.
  • Personalisation: To personalise your shopping experience by recommending products and services based on your preferences and order history.
  • Legal Compliance: To comply with legal requirements, prevent fraud, and protect our rights.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in operating our website, processing payments, delivering orders, and providing customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes, respond to government requests, or protect our rights.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL (Secure Sockets Layer) encryption to protect your payment information during transmission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and provide personalised content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at:

Bellebouquet Ltd.
Email: store@bellebouquet.co.nz
Phone: 027 282 9517