Delivery & Pickup

Flowers delivered with care across Auckland.

Weekday delivery

Midday · 12pm–2pm

Order by 10am.

Afternoon · 4pm–6pm

Order by 1pm.

Orders placed after 10am and before the 1pm cutoff are scheduled for afternoon delivery.

Early morning · Before 10am

Arrange early morning delivery at least 24 hours in advance by phone or text. This option is not available through online booking.

Need another delivery time? Contact us to discuss options. We may be able to arrange delivery via Uber; additional fees may apply.

Orders containing cupcakes or baked goods require advance notice.

Delivery details

Please include the recipient’s phone number, full delivery address and any access instructions at checkout. This helps our driver reach the recipient and avoid delays.

Businesses, apartments & shared buildings

For offices, hospitals, schools, apartments and other commercial buildings, please include:

  • Business or building name
  • Full street address
  • Unit, floor, suite or office number
  • Recipient’s phone number
  • Recipient’s working hours or the building’s opening hours

Choose a delivery window within these hours. Incorrect or missing details may cause delays, unsuccessful delivery attempts and additional redelivery fees.

Rural addresses

Rural deliveries take place in the late afternoon or evening.

If you’re unsure of the exact address, include the recipient’s contact details in your order comments so we can arrange delivery.

If no one is home

We’ll leave the flowers in a safe place. If our courier cannot access the property or find a safe place, we’ll contact you.

Redelivery, including delivery to a corrected address, incurs an additional fee.

Wedding delivery

We’ll arrange a suitable delivery time on your wedding day or the day before. Bouquets arrive in water and a box for safe transport.

Collect from our Northcote studio

3/47 Pearn Crescent, Northcote, Auckland

Select 'Pick up in store' when placing your order and add your approximate pickup time in the order note, so we can have everything ready.

Get directions